Privacy Policy

Nido Learning Company, Inc. ("Nido Learning," "we," "us," or "our") publishes this Privacy Policy to explain how we collect, use, and share personal information from visitors to our websites, teachers and school administrators who use our teacher portal, prospective customers, business contacts, and job applicants. We are committed to handling personal information responsibly and in compliance with applicable privacy laws.

Who this policy covers.This Privacy Policy applies to information we collect through our marketing websites, the teachraveo.com teacher portal, our email and other communications, and our offline interactions with educators, district personnel, prospects, partners, and job applicants (collectively, the "Services").

Who this policy does NOT cover — a note about students. RAVE-O is a classroom reading intervention delivered by teachers. Students do not log in to our Services, do not create accounts, and do not submit personal information to us. We do not collect, receive, store, or process student personal information through the Services. For a detailed explanation of our student data practices, see Section 9 (Students and Student Data) below.

1. Scope and Updates to This Privacy Policy

This Privacy Policy applies to personal information we process about adult users of our Services, including teachers, school and district administrators, prospects, business contacts, newsletter subscribers, event attendees, and job applicants.

We may update this Privacy Policy from time to time. If we make material changes, we will notify affected users as required by applicable law (for example, by email or by posting a prominent notice on our website) and update the "Last Updated" date above. Your continued use of the Services after an updated policy takes effect constitutes acceptance of the updated policy, to the extent permitted by law.

2. Personal Information We Collect

The categories of personal information we collect depend on how you interact with us. We collect information you provide to us directly, information collected automatically when you use our Services, and information from other sources.

A. Information You Provide Directly

• Teacher Portal Accounts. When a teacher creates an account on teachraveo.com, we collect name, school email address, school or district affiliation, and password credentials.
• Communications With Us. When you contact us — for example, to request a demo, submit a support request, register for our newsletter, or respond to outreach — we may collect your name, email address, phone number, job title, school or district name, and the content of your message.
• Events and Conferences. When you visit our booth or attend a session at a conference, trade show, or other event, we may collect your business contact information (typically through a badge scan or business card exchange).
• Surveys and Research. If you participate in a voluntary survey, focus group, or implementation research study, we collect the information you choose to share.
• Business Development. We may collect contact and business information from prospective partners, vendors, investors, and other counterparties in the course of business development.
• Job Applications. If you apply for a position with us, we collect your application materials, including resume/CV, cover letter, work history, references, and any other information you choose to provide.

B. Information Collected Automatically

When you visit our websites or use the teacher portal, we and our service providers may automatically collect:

• IP address, device identifiers, browser type and version, operating system, and general location derived from IP address;
• Usage information, including pages or screens viewed, links clicked, referring URLs, and the date and time of your visits;
• Information collected through cookies, web beacons, and similar technologies (see Section 2.C below).

C. Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

• Strictly necessary. To enable core functionality of the Services, including authentication on the teacher portal and security.
• Functional. To remember your preferences and improve your experience.
• Analytics. To understand how visitors use our marketing websites so we can improve them. We use Google Analytics on our marketing pages. We do not use behavioral analytics, session replay, or similar tools on the teacher portal in a manner that captures student information.

We do not use cookies or similar technologies to deliver targeted or interest-based advertising on the teacher portal. You may control cookies through your browser settings; disabling certain cookies may affect the functionality of the Services.

Do Not Track.Because there is no consistent industry standard for responding to "Do Not Track" signals, we do not currently respond to them. We honor browser-based privacy preferences and opt-out mechanisms where required by applicable law (for example, the Global Privacy Control signal, where applicable).

D. Information From Other Sources

We may receive information about you from third parties, such as:

• School and district administrators who provide rosters or contact lists for the teachers they would like to onboard;
• Business contact databases, professional networking sites, and publicly available sources used to identify prospective educator and district contacts;
• Conference and event organizers who share attendee lists with sponsors, where permitted;
• Job referrals and recruiters (for applicants).

3. How We Use Personal Information

We use personal information for the following purposes:

A. To Provide and Operate the Services

• Create and maintain teacher accounts on teachraveo.com and authenticate users;
• Deliver curriculum materials, lesson resources, and program updates to teachers;
• Provide customer support and respond to inquiries;
• Communicate about implementation, training, and program updates;
• Process job applications.

B. To Improve and Develop the Services

• Understand how teachers use the portal so we can improve curriculum delivery and user experience;
• Conduct research and analysis to improve RAVE-O and develop new offerings;
• Diagnose and fix technical issues.

C. To Communicate With Educators, Prospects, and Customers

• Send service-related communications, including transactional emails, security notices, and policy updates;
• Send marketing emails about RAVE-O, new resources, professional development opportunities, and Nido Learning news — with the ability to unsubscribe at any time;
• Respond to demo requests, schedule meetings, and conduct outreach to prospective district customers.

D. For Security, Legal, and Compliance Purposes

• Protect the security and integrity of our Services, including detecting and preventing fraud and abuse;
• Comply with legal obligations, court orders, and lawful requests from government authorities;
• Establish, exercise, or defend legal claims;
• Enforce our terms and policies.

E. With Your Consent

We may use personal information for other purposes that we describe to you at the time of collection or with your consent.

We do not sell personal information, and we do not share personal information with third parties for cross-context behavioral advertising or targeted advertising. We do not build advertising profiles of our users.

4. How We Share Personal Information

We share personal information only in the limited circumstances described below:

A. Service Providers

We share personal information with vendors and service providers who perform services on our behalf, such as cloud hosting, email delivery, customer relationship management, payment processing, analytics, and customer support. These service providers are contractually obligated to use personal information only as needed to provide services to us and to protect it appropriately.

B. Business Partners

We may share information with research collaborators, implementation partners, and affiliates where necessary to deliver the Services or jointly offered programs, subject to appropriate confidentiality and data protection commitments.

C. Legal and Safety

We may disclose personal information when we believe in good faith that disclosure is necessary to comply with applicable law, respond to lawful requests from public authorities, protect the rights, property, or safety of Nido Learning or others, or enforce our agreements.

D. Business Transfers

If Nido Learning is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction. In any such transfer, we will require the successor entity to honor the commitments made in this Privacy Policy or provide affected individuals with notice and a meaningful opportunity to object, as required by applicable law.

E. With Your Direction or Consent

We share personal information with other third parties when you direct us to or otherwise consent to the sharing.

5. Your Privacy Choices

A. Marketing Communications

You may opt out of marketing emails at any time by using the unsubscribe link included in each marketing email or by contacting us using the information in Section 12 (Contact Us). You will continue to receive transactional and service-related communications (for example, account notices, security alerts, and updates to this policy).

B. Cookies

You can manage cookie preferences through your browser settings. Disabling certain cookies may impair the functionality of the Services.

C. Account Information

Teachers can update their account information by logging in to teachraveo.com or by contacting us.

6. Your Privacy Rights

Depending on where you live, you may have rights with respect to your personal information, including:

• Right to access — to confirm whether we process your personal information and to obtain a copy.
• Right to correct — to request correction of inaccurate or incomplete personal information.
• Right to delete — to request deletion of your personal information, subject to legal exceptions.
• Right to portability — to receive a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to opt out — to opt out of certain processing, including direct marketing. (As noted above, we do not sell personal information and do not engage in targeted advertising or profiling that has legal or similarly significant effects.)
• Right to withdraw consent — where we rely on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us using the information in Section 12. We will verify your identity before fulfilling a rights request and will respond within the timeframe required by applicable law. You may use an authorized agent to submit a request on your behalf, subject to verification. If you are unsatisfied with our response, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

7. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit, access controls, and regular review of our security practices. No system is completely secure, however, and we cannot guarantee the security of personal information. If we become aware of a security incident affecting your personal information, we will notify you as required by applicable law.

8. Data Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this Privacy Policy, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we delete or anonymize it in accordance with our retention schedules and applicable law.

9. Students and Student Data

RAVE-O is delivered by classroom teachers and is not used directly by students. Specifically:

• Students do not create accounts with Nido Learning.
• Students do not log in to teachraveo.com or any other Nido Learning service.
• Students do not submit assignments, answers, assessments, or any other personal information to us through the Services.
• We do not request, receive, store, or process student names, rosters, demographic information, assessment results, IEP information, intervention notes, or any other student personal information.
• We do not use cookies, pixel tags, or other tracking technologies that collect information about students.
• Our teacher portal materials (Google Slides, Docs, downloadable PDFs, and similar resources) are non-personalized and identical for all users.

Because we do not collect student personal information, the following do not apply to our relationship with schools and families: the Family Educational Rights and Privacy Act (FERPA) school-official designation requirements; the Children's Online Privacy Protection Act (COPPA) parental-consent requirements; and state student data privacy laws that regulate "operators" of K–12 online services (including California's SOPIPA, New York Education Law §2-d, Illinois SOPPA, the Colorado Student Data Transparency and Security Act, and similar state laws).

If your district nevertheless requires a Data Privacy Agreement (DPA) or similar contractual documentation, we are happy to provide a written attestation confirming that we do not collect, receive, maintain, or process student personal information. Please contact us using the information in Section 12.

Teachers: please do not upload, paste, or include student personal information (such as names, student IDs, or assessment results) in support requests, surveys, or other communications with us. If you inadvertently share student personal information, contact us promptly and we will delete it.

10. Supplemental Notices for U.S. State Residents

A. California Residents (CCPA/CPRA)

If you are a California resident, you have the rights described in Section 6 above, including the right to know, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information and do not share personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act.

Categories of personal information we have collected in the preceding 12 months: identifiers (name, email, IP address); professional information (employer, job title, school/district affiliation); internet activity information (usage logs); and inferences drawn from this information for analytics purposes. We have not sold or shared personal information for cross-context behavioral advertising in the preceding 12 months.

California Shine the Light.California residents may request information about disclosures of personal information to third parties for those third parties' direct marketing purposes. We do not currently share personal information with third parties for their own direct marketing purposes.

Minors. California residents under 18 who have posted content on the Services may request removal by contacting us.

B. Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and Other State Residents

Residents of states with comprehensive consumer privacy laws have the rights described in Section 6, subject to applicable thresholds and exceptions. To exercise your rights or appeal a denial of a rights request, contact us using the information in Section 12. If we deny your request, you may appeal by replying to our response, and you may also contact your state attorney general.

C. Nevada Residents

Nevada residents have the right to opt out of the sale of certain personal information. We do not sell personal information as defined under Nevada Revised Statutes Chapter 603A. To submit a Nevada Do Not Sell request, contact us at the email address in Section 12 with the subject line "Nevada Do Not Sell Request."

11. Other Important Information

A. International Users

Nido Learning is based in the United States. If you access the Services from outside the United States, your information will be processed in the United States. By using the Services, you understand that your information may be transferred to, stored, and processed in a country other than your country of residence, where data protection laws may differ. We take steps to ensure that such transfers comply with applicable law.

B. Third-Party Websites

Our Services may contain links to third-party websites and services that we do not control. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

C. Children Under 13 (Marketing Websites)

Our marketing websites are directed to educators, school administrators, and other adults — not to children. We do not knowingly collect personal information from children under 13 through our marketing websites. If you believe a child has provided personal information to us through our marketing websites, please contact us and we will delete it.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or would like to request a student data attestation for your district, contact us at:

Email: support@nidolearning.com